Privacy policy
Effective Date: April 16, 2024
Welcome to Genq ("genq", "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our services.
By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy. We may update this Privacy Policy from time to time, so please check back regularly for updates.
Information We Collect
Personal Information: We may collect personal information such as your name, email address, and organization details when you sign up for Genq, use our services, or communicate with us.
Data Uploads: When you upload data to the Genq platform, we process this information solely to provide you with our services.
How We Use Your Information
To provide, maintain, and improve our services.
To communicate with you, including responding to your inquiries and providing customer support.
For security purposes, to prevent fraud, and to ensure the integrity of our services.
Data Security
We implement a variety of security measures to maintain the safety of your personal information and uploaded data. These include encryption, access controls, and secure storage solutions.
Our Commitment to Your Data's Privacy
No Training Use: We emphasize our commitment to privacy by ensuring that any data you upload to Genq is not used for training our algorithms or any other purposes outside of providing you the services you signed up for.
Data Control: You retain full control over your data. At any point, you can request the deletion of your data, which we will execute promptly and thoroughly.
Data Sharing
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information or uploaded data. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Limitation of Liability
Data Loss: While we take stringent measures to protect and secure your data, we cannot guarantee that data loss will never occur. We are not responsible for the loss of data resulting from technical failures, cybersecurity breaches, or other unforeseen factors beyond our reasonable control. We encourage users to maintain their own backups of critical data.
AI-Generated Responses: We utilize advanced generative AI models to provide insights and predictions. However, the accuracy or applicability of AI-generated responses can vary. We are not liable for any decisions, actions, or consequences resulting from the use of such AI-generated content. Users should exercise their own judgment and verify information before relying on AI-generated responses.
Indemnification
By using Genq, you agree to indemnify, defend, and hold harmless Genq and its affiliates, officers, agents, and employees from any claim, demand, loss, liability, or expense, including attorneys’ fees, arising out of or in connection with your use of the service or violation of this policy.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hi@genq.io.
